“CrossNet Ministries worked with ForgeWorks to evaluate our culture and solidify core values. Working with ForgeWorks was a game-changer for our organization. They brought professionalism and expertise to the table as we worked through our cultural assessment as a team. They were able to give direction for next steps and worked closely with each team member to process what is important to CrossNet. I am incredibly thankful for their time, how they built trust, their creativity and their ability to listen well. Thank you ForgeWorks!”
“Through Challenges 2 Solutions training with ForgeWorks, our team members learned to look beyond behavior and recognize the fear, confusion, distress, or unmet need that may be causing patient actions. We learned the importance of slowing down, lowering our voices, listening differently, and approaching each moment with patience and compassion. Neurocognitive-informed care reminded us that challenging behaviors are often a form of communication, not defiance. Most of all, we learned that dignity remains present even when memory, language, or control begins to fade. Caring well means seeing the person first, meeting them where they are, and honoring their humanity in every interaction.”
Christy Kreider, MSN RN, PMH-BC, NE-BC, Clinical Director, WellSpan Ephrata
