Teaching Culture

Teaching Culture

A nation’s culture resides in the hearts and in the soul of its people. Mahatma Gandhi This is pretty simple really. We spend a lot time understanding, developing and modeling our culture. It is a passionate pursuit in which we never believe we have finished or...
Freedom! Lies Ahead

Freedom! Lies Ahead

Inspiration comes from many different places and in this case, encourages freedom. This short but amazingly profound writing was given to me by a dear friend. One of the most important things we can do for our teams, our families, those around us we care for deeply,...
Try, Try Again: Treasure Island

Try, Try Again: Treasure Island

Do you recall reading Treasure Island? It was required reading for my high school and I vaguely remembered the story, mostly because there were pirates, intrigue and just a pure sense of adventure that I seemed to really fancy! This past weekend, my wife and I joined...
I Can See Clearly Now… HUH?

I Can See Clearly Now… HUH?

OK, this is going to be a bit different type of discussion. We live in a world where what we see is not necessarily what we think we are seeing. Our reality can, with a bit of technology, be altered. For those of us who are a bit more seasoned in life, we started in a...
Affiliation Readiness 101

Affiliation Readiness 101

Discernment… One of the most fundamental practices of leaders and a non-profit board is discernment. Considered a virtue, a discerning individual or board is considered to possess wisdom, and be of good judgement; especially so with regard to subject matter often...
Empathy and Customer Insight

Empathy and Customer Insight

Demographics… Psychographics… Segmentation… Organizations have all different ways to figure out who their customers are. That’s certainly important, but successful organizations are doing something different. They’re trying to understand how their customers and...
A Culture Epiphany

A Culture Epiphany

A Hit on the Head with the Heel of Your Palm You’ve probably had one of those experiences where you’re thinking about something, trying to make sense of it and suddenly the puzzle pieces fall in place. You hit your head with the heel of your hand and exclaim, “Of...
E-A-G-L-E-S

E-A-G-L-E-S

Much of Central PA has turned green following the Eagles victory. Before you turn away on this blog, know that I am not an Eagles fan. In fact, I have been a lifelong Minnesota Vikings fan. Yes, the same team that was absolutely crushed by, yes, the Eagles in the NFC...