Because Sales and Marketing are interdependent disciplines, it is often assumed that one person can succeed in both! Unfortunately, that’s only true in very rare cases.
The Customer Experience Map below demonstrates how Sales and Marketing can help you assess your customers’ experiences. It also addresses specific places where problem solving as well as new and innovative insight can help to move customers forward on their journey. We offer proven, customized strategies that we have field-tested ourselves and feel confident will work for you too.
Initiatives Key
• = Marketing • = Sales & Marketing • = Sales
Opportunities to Work Together
Sales Coach – Have sales plateaued? Do you have a new team member who needs some independent coaching? A ForgeWorks Sales Coach can help break the plateau, offer outside training and accountability, give insight on existing floor plans to help you problem-solve difficult-to-sell product.
Marketing Coach – Looking for marketing support? A retainer-based relationship includes a designated marketing professional who can offer an outside perspective, help you define your target market, as well as assist in creating a plan for reaching that market and driving leads to support your occupancy goals.
Creative Services – Looking for a fresh way to tell your story? We can help you implement your marketing strategies with resources created by our in-house marketing and advertising agency (experience includes graphic design, storytelling, videography, digital, web and social media design).
Training – With customized on-site or virtual training and ideation sessions, your sales and marketing teams will discover fresh insight and renewed energy to find success every day.
Custom Journey – Looking for a fresh approach? We focus on your needs and create a custom path that we can walk together to help you grow your organization?